Privacy Policy

Information we collect

• Order info: name, shipping address, email, phone number, and items purchased.
• Payment info: processed securely by Shopify Payments and other payment processors. We never see or store your full card number.
• Device & usage data: IP address, browser type, pages viewed, and referring URLs, collected via cookies and similar technologies.
• Communications: messages you send us via email, contact form, or social media.

How we use your information

• Fulfill and ship your orders.
• Send order confirmations, shipping updates, and respond to support requests.
• Improve our store, products, and customer experience.
• Detect and prevent fraud or abuse.
• Send marketing emails (only if you opt in — you can unsubscribe anytime).

Third-party services

We share data only with trusted providers that help us operate the store:

• Shopify — store hosting, checkout, and order management.
• Payment processors (Shopify Payments, Shop Pay, PayPal, etc.) — to process payments.
• Shipping carriers (USPS, UPS, DHL, etc.) — to deliver your order.
• Email providers — to send transactional and marketing emails.
• Analytics — to understand site traffic in aggregate.

Cookies

We use cookies for cart functionality, checkout, security, and basic analytics. You can disable cookies in your browser, but parts of the store (like cart and checkout) may not work properly.

Your rights

You can request a copy of your data, ask us to correct it, or request deletion at any time. Email us at support@sunsack.store.

Children

SunSack is not directed at children under 13 and we do not knowingly collect data from them.

Contact

Questions about this policy? Email support@sunsack.store.